Payfazz Announces Series B Funding Worth of 767 Billion Rupiah

Payfazz today (7/6) announced a series B funding worth of US$ 53 million or equivalent to 767.7 billion Rupiah. This round was led by B Capital Group and Insignia Ventures, with the participation of previous investors, Tiger Global Management, Y Combinator, ACE & Company, and Quiet Capital, also BRI Ventures as a new investor.

The fresh money is to accomplish the company’s mission to expand market coverage throughout Southeast Asia. With its various services, Payfazz is to increase digital financial access in rural areas.

In Indonesia, their services are widely applied in traditional stalls, allowing traders to accommodate various types of financial services, such as balance top-up, bill payments, loans, and cash withdrawal.

Payfazz’ Co-Founder & CEO, Hendra Kwik said in his remarks, “We see that smartphone-based fintech applications will revolutionize the financial services industry in Southeast Asia. We want to participate in the revolution by facilitating access to bill payments, money transfers, loans, opening savings accounts, and investment through smartphones, so as to accelerate financial inclusion in Southeast Asia.”

Previously, Hendra has mentioned this fundraising in an interview with DailySocial earlier last year. The regional expansion is to become the main agenda in the future. He believes the Payfazz channel is in line with rural communities’ demand for financial products.

“There are several countries in ASEAN for reference [with lessons from Indonesia]. At first, it may penetrate one or two countries, but I don’t know about this year because we still exploring the most strategic ones.”

In addition, they also schedule to build up the R&D team, to create more relevant solutions with the market share demand.

Business efficiency

Payfazz team members / Payfazz
Payfazz team members / Payfazz

The Covid-19 pandemic has quite a significant impact on Payfazz due to microeconomics stuck in rural areas by social restrictions and so on. Recently, through its official statement, the company conveyed that it has made business efficiency by allocating funds and resources to business units that are considered promising, namely small business, financial services, and digital banking.

The decision applied for a 10% reduction in labor. Hendra said the company decided to restructure and refocus that results in the professional workforce efficiency, therefore, the company remained a sustainable business. Previously, Payfazz’ team has reached 600 people.

In its journey, Payfazz performed various business expansion to form a business group called Fazz Financial. In its derivatives are POST, Sellfazz POS, Fazzcard, Billfazz, and Canfazz. All these products target a variety of consumer segments.


Original article is in Indonesian, translated by Kristin Siagian

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Application Information Will Show Up Here
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Amar Bank Introduces Personal Financial Management App Senyumku

Amar Bank launches a personal financial management app, Senyumku. This app uses Google’s recent cloud solution launched last week.

Senyumku is designed to provide an easy and secure saving experience, by providing personalized information, therefore, it acts as a reminder or personal financial advisor for each customer.

“[…] What distinguishes Senyumku from other digital banks is the intelligence-based AI in managing information in order to encourage customers to increase their savings,” Amar Bank’s President Director, Vishal Tulsian said in an official statement on Wednesday (1/7).

As a financial management application, this app has features include recording and managing customer financial information, in the form of cash, electronic money, and balances in bank accounts. Customers can input income and expenditure information manually with complete information on category and transaction.

Other supporting features include budgeting, fast loans, online accounts, automatic bills, and credit scores to get loans.

“Senyumku will come in a full version with sophisticated AI technology to enhance the features of financial advisors, and to enable customers to be able to access all banking transaction activities.”

Currently, Senyumku is available in the Lite version on Google Play. In order to become a customer, simply register by entering your name, email address, and mobile number.

To date, Senyumku only accessible for personal financial management to record income and expenditure from various sources of funds and investment deposits. In order to add another bank account and e-wallet, it acts as information in personal financial management. It’s unlike integrating directly with the institution.

Another bank-based financial management application that is quite successful in Indonesia is Jenius. Currently, Jenius has developed many features since it was first launched in 2016. The latest feature is Moneytory to assists customers manage cash flow and is recorded automatically from the main debit card.

Google Cloud Assistance

Regarding cloud service, Tulsian explained that Google Cloud offers solutions that support the company’s IT infrastructure as a digital bank. Since Google Cloud’s regional launch in Jakarta, the company has used its technology for various business cases, such as product and feature launches, Big Data architecture, AI and Analytics, and others.

The company’s collaboration with Google Cloud is supported by FIS Cloud and Infofabrica which enables the company to utilize data analytics and machine learning to deliver personalized customer experiences faster.

The company utilizes Google Cloud solutions, starting from the Kubernetes cluster solution with the Google Kubernetes Engine (GKE) which allows the company to manage and scale up services more easily and cost effectively. Next, Google Data Analytics and AI are the keys to providing a better customer experience.


Original article is in Indonesian, translated by Kristin Siagian

Bahasa.ai Secures Follow-on Funding Led by East Ventures

Bahasa.ai, a startup developer of the NLP / NLU platform for the Indonesian language, announced continued funding with a nominal, led by its previous investor, East Ventures. This round was attended by new investors, such as DIVA, SMDV, and Plug and Play Indonesia.

Previously, Bahasa.ai received seed funding from East Ventures with undisclosed value in August 2018. Bahasa.ai’s Co-Founder & CEO, Hokiman Kurniawan cannot reveal any further details related to this round while in contact with DailySocial.

“This round is after the seed funding and we don’t put a series. The entrance [of new investors] has started from the beginning of the year,” he said, Wednesday (1/7).

DIVA, as a publicly listed company, in its official statement wrote the Bahasa.ai’s investment was launched in April 2020 through a subsidiary company. The investment aims to strengthen one of its products, DIVA Intelligent Instant Messaging to provide a 360-degree experience to consumers, especially those who are less tech-savvy.

The entrance of Bahasa.ai, indeed, broadens user’s target segment. DIVA alone focuses on the SME segment, while Bahasa.ai supports e-commerce players, banking, and the modern retail segment.

The company’s business transformation has changed, from B2B2C to B2C, allowing access to user engagement and facilitating access to relevant products and services with faster and more accurate responses.

“Bahasa.ai has a healthy business model and a strong track record in supporting large companies and leading e-commerce players in empowering their business in digital technology, especially in the area of ​​chatbot and AI technology,” the company wrote.

The Company hopes that by connecting the company with the DIVA Group, Bahasa.ai can enter the larger ecosystem, both commercially and financially. Several companies have used the company’s service, including Dana, Tokopedia, Sinarmas Bank, Bussan Auto Finance, and Panorama JTB.

Bahasa.ai applies a neutral network algorithm that is unique to Indonesian, allowing the chatbot platform to interact with consumers in a natural way. Like talking with a personal assistant or friend.

Typographical errors, informal phrases, and Indonesian slang can be detected and predicted by Bahasa.ai because Bahasa.ai memorizes and predicts repeated behavior or frequent transactions.

Bahasa.ai offers appropriate and relevant advice for its users. Also, another capability as an advantage, the “push notification” feature that offers relevant call-to-action, based on customer profiles and existing history.


Original article is in Indonesian, translated by Kristin Siagian

Travel Business Struggling through Pandemic, Traveloka to start Online Xperience

Yesterday (6/29) the local OTA unicorn, Traveloka introduced Online Xperience, a new product category focused on the lifestyle sector. There’s a creative side featured creative in the latest update with various titles from selected speakers. Some existing titles such as a coffee discussion with well-known baristas, cooking shows with professional cooks, learning to arrange flowers with famous florists, and a lifestyle session with nutritionists.

They try to present a special feature, there’s also a live session, users can have interactive discussions with the speakers. It is also accessible through the Traveloka app or site, in the Traveloka Xperience menu.

Each session is premium-based, users must pay subscription fees with a certain amount. Traveloka Experience CEO Christian Suwarna said, “Online Xperience is a manifestation of our commitment to adapt to changes in current user habits that may still be reluctant to move outside, but need to do productive things to fill their time.”

This new product’s launching is along with the government’s National Movement program #BanggaBuatanIndonesia, because this new alternative is expected to empower creative people. Christian added, “Online Xperience is also the beginning of our support for the national movement #BanggaBuatanIndonesia. We encourage talented individuals to continue to work and share inspiration, therefore, this initiative can be an alternative income.”

Similar product

The Traveloka’s product is not actually brand new, other players, especially in the global business, have already rolled the similar concept, such as Airbnb and TripAdvisor. In terms of Airbnb, through its Online Experience, it is not only a program to visit tourist attractions but also presents joint activities, for example cooking Balinese specialties, which can be virtually followed.

In terms of local, some players present virtual activities concept as well. For example, the Umrah marketplace platform Travalal launched a new service called “Virtual Reality Tourism”. That is a tour program packaged online, utilizing 360 ° video technology and live tours using video conferencing applications. There are a variety of tourist destinations on offer, both locally and abroad, including listing virtual Umrah religious tours.

Antourin also offers similar services in virtual tour packages for various tourist objects in Indonesia with relatively affordable rates. Like a real tour, a virtual tour is also equipped with a tour guide that is ready to explain and answer questions about the objects visited. Conference applications such as Zoom, Google Maps and Street View are used in the implementation.

Traveloka’s business

Petinggi Traveloka memprediksi bisnis fintech-nya segera menjadi bisnis $1 miliar tahun ini

The first and second quarters of 2020 are indeed a difficult time for the OTA industry, not only local players, but also international players. Some companies choose to reduce the team, some are eventually collapsed. In the core business, Traveloka also looks like a natural shock; they have quite rich features with the same goals, accommodating the travel needs of its users comprehensively.

Xperience, for example, the service was developed for people can easily order various events/performances at tourist attractions; or order other activity packages tp be found at the destination. Traveloka also briefly led the series B funding for the Singapore event management system developer, PouchNATION; again to be correlated, it is the same objective, (if integration does occur) it will support businesses related to user activities (directly).

Amid pandemic, Traveloka reportedly in the process of finalizing fundraising. A trusted source said, the company almost got an investment fund agreement of US$100 million equivalent to 1.4 trillion Rupiah from investors. There is no further detail whether this is part of the 7 trillion Rupiah target last year or the down-round option.

Fintech-based innovations are recently highlighted by Traveloka. In addition to building PayLater, they continue to present new financial products, for example launching a cobranding card with BRI. The company is also optimistic to win the unicorn title through its financial business unit.

Earlier this year, Traveloka reportedly acquired startup payment system based on the QR code Dimo ​​Pay Indonesia. A trusted source who did not want to be named to DailySocial revealed that the purchase process was performed through a shell company (special purpose vehicle / SPV).


Original article is in Indonesian, translated by Kristin Siagian

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Halodoc Launches Mental Health Consulting Service

After recently expanding partnerships with related parties, Halodoc health technology platform launched a new feature that is accessible through the application. The specific channel is to help users with mental health consultations, supported by 500 registered psychologists and psychiatrists.

In Indonesia, Halodoc reported only a few Indonesians are consulting with psychiatrists. According to Halodoc’s VP Marketing, Felicia Kawilarang, the negative stigma against mental disorders in the community becoming one of the challenges for those who experience any indications, especially in terms of access to psychological assistance.

“Now, through easily accessed telemedicine services via smartphones, it is expected to be the first step of a solution, especially amid this pandemic.”

Previously, clinical psychology and services were available at the “Chat with Doctor” feature on Halodoc. However, in order to maximize these services amid pandemic, Halodoc presents special channels related to mental health. Users who want to consult can directly open the Mental Health service on Halodoc’s front page and choose the Clinical Psychology or Mental Medicine feature.

After launched over two weeks, the Halodoc Mental Health special channel has increasing user growth up to 400%. The most complaints include complaints about depression, anxiety, and stress.

“If you ever experience excessive anxiety, it is advisable to immediately consult a professional through Halodoc telemedicine services in order to maintain your mental health. This is also in line with the Covid-19’s Acceleration Handling Task Force which was delivered through various opportunities,” Felicia said.

In addition to Halodoc, another healthtech with similar service is Psikologimu. Founded by psychology alumnus, this startup wants to facilitate access to mental services in Indonesia.


Original article is in Indonesian, translated by Kristin Siagian

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GetGo to Boost AI Technology for Retail Transaction

The development of artificial intelligence technology for retail consumers in Indonesia has not been as massive as in more developed countries. The implementation is quite intended for the corporations or governments, for example by making chatbot or CCTV detectors. This opportunity was used by GetGo as an AI startup focused on retail consumer transaction solutions.

“We focus on the daily issues in retail transactions, although there are many challenges to be solved with AI. AI for retail is quite small [its players], even in the region it is still not big enough,” GetGo’s Co-Founder and CEO, Erdian Tomy told DailySocial.

Erdian, along with Andika Rachman as Chief AI Officer in developing GetGo since July last year. Both are strong in their respective backgrounds, for example, Erdian has experience in advertising and Andika is strong in the AI-based innovation.

The journey begins when there are problems shopping at offline stores, sellers can not know the character and habits of buyers to do upselling. Even buyers cannot feel a seamless shopping experience.

“Starts from there we began to enter the offline realm by creating a GetGo Mini Cashier-less Store product, in collaboration with co-working space at seven locations earlier this year.”

In this first product, employees of coworking space can shop from products sold in the box and pay without cashiers. The payment process is done online. Nearly three months of running, GetGo managed to get 761 unique users.

This mid-March must stop because there is an obligation to quarantine at home because of the pandemic in Indonesia. “Finally from March until now our first product had to stop temporarily because of all the WFH offices, so there were no employees leaving.”

Erdian and the team finally racked their brains to continue to innovate, finally releasing a second product targeting online consumers called GetGo Visual Search. This product is an API that is integrated with e-commerce platform owners to be used by consumers when searching for goods online.

In the initial stages, GetGo can only be able to detect fashion products. The way for consumers is to simply take pictures that they can through the camera features in e-commerce applications. Product results will be immediately listed based on what they are looking for.

“This product is B2B. So we have an API that can be used by e-commerce partners. Consumers don’t need to install additional applications because AI GetGo has already been embedded in the e-commerce application.”

GetGo Mini Cashier-less Store di salah satu lokasi / GetGo
A location of GetGo Mini Cashier-less Store

Future business plans

Armed with the knowledge following the Gojek Xcelerate accelerator program, GetGo is more determined to get these two products mature. Erdian said that his team currently in the process of an agreement with two e-commerce platforms. Also, an additional AI’s ability to detect furniture products.

“Later, for the monetization model, we will charge per month to e-commerce. Meanwhile, Mini Cashier-less products use advertisements in each store. ”

Erdian believes that these two products will be widely accepted in the future and feel the impact of everyday transactions. Moreover, this product is built by local people, so there is more value offered, apart from pricing that is much cheaper.

“The technology is a commodity that cannot actually be used by certain countries. In the US and China, AI has become a part of life, they used to shop offline without cashiers. We have value, from the price is much cheaper and the approach is done locally. ”

Towards a new normal, he expects GetGo to be more expansive in developing business, including seeking funding. So far the company is still using its own funds, aka bootstrapping. The total GetGo team currently consists of six people and mostly are engineers.


Original article is in Indonesian, translated by Kristin Siagian

Post-Seed Funding, Film Rating Application Cinepoint to Immediately Extends to OTT Platform

The fresh fund will be channeled to develop features that directly help the Indonesian film industry, to be integrated with other platforms, and to expand ratings for content on the OTT platform.

Ideosource Entertainment previously also invested in GoPlay, Gojek’s OTT platform. Both Cinepoint and GoPlay are a form of commitment from Ideosource to build a better Indonesian film industry.

Cinepoint is a box office and rating application that airs in Indonesian cinemas, both locally and internationally. Ratings are measured through exit polls filled in by the audience after watching and verified in real-time. Box office data is regularly updated, supported by weekly charts as well as historical and infographic data.

In fact, this application has been operated since last year under the Inspira PRJ. The figure behind the Cinepoint application is @bicaraboxoffice twitter account, which often provides information total movie audiences currently showing in theaters.

Cinepoint’s President Director Sigit Prabowo explained, Cinepoint is quite different from other services that are more likely to present movie reviews. Cinepoint positions itself as a movie rating provider based on numbers, without a review. The numbers are more absolute and truly describe the judgment of the audience.

He said this method is familiar in developed countries like the United States. However, the assessment is taken manually through a piece of paper filled in by the audience after leaving the cinema. Cinepoint digitizes the process to be brought into Indonesia.

“With digital innovation, the industry can get a much broader picture, the distribution of the audience can predict tastes based on location, and so forth. We’re like big data analytics, but specifically in film,” he said, Thursday (6/25).

In order to rate, users will have to enter the cinema location and a ticket scan. Next, enter the movie title, time, and the cinema’s seat number. Viewers can rate films on a scale of 1-10.

In a general note, this rating is recommended after watching or just around the corner. Every rate given, users will get points.

Sigit’s interest in the film and analytic world has finally inspired him to develop Cinepoint to be more serious and structured to have a positive impact on the film industry. Since its first release, until now, he said Cinepoint has acquired 40 thousand users.

One of the features that will be developed is the rating for films on the OTT platform. Sigit said the pandemic encouraged the rise of movie consumption on the OTT platform, eventually pushing the team to develop the feature.

Funding from Ideosource

Separately, in an official statement released yesterday (24/6), Ideosource Entertainment CEO Andi Boediman explained that he was very concerned about the development of the film industry. However, it is undeniable that the pandemic has a wide impact on the film industry, and thousands of film workers are also economically affected.

“Therefore, Ideosource Entertainment through Cinepoint synergizes with GoPlay to help film workers,” Andi said.

Because Cinepoint is now included in the Ideosource Entertainment portfolio, with GoPlay, now the two companies work together. In the Cinepoint application, a GoPlay voucher can be purchased. Users will get cashback rewards for every subscription package.


Original article is in Indonesian, translated by Kristin Siagian

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Andi Boediman’s Story: When Passion Beats Insecurity Through Integrity

This article is a part of DailySocial’s Mastermind Series, featuring innovators and leaders in Indonesia’s tech industry sharing their stories and point of view.

A serial entrepreneur is a rare breed. Especially when one gets to turn his passion into something that makes money. Andi Boediman is very lucky to be part of the special breed. He is recently working on his passion for the film industry while also running the investment business, a Digital College, and a Digital Marketing Agency.

After studying in the US, his initial goal was to be a designer. Along the way, he built his career as a creative person, started a design company that turned into a marketing agency. His passion towards education encouraged him to build a technology and creative school named IDS Digital College.

His forays into the digital industry was when he set up Plasa.com, an ecommerce company under Telkom group. He learned the hard way to set up the company from ground up and initiate the partnership with eBay.

He set up Ideosource as a venture capital to invest in startups and within the past 9 years, he invested in 27 tech companies.

He is now the CEO at Ideosource Entertainment, already invested in 15 films, and still counting. He also sits as a Commissioner in Bhinneka.com, one of the leading B2B e-commerce in Indonesia. And he founded IDS Digital College, a technology & creative school.

Andi Boediman is to hit the golden age this year. It is worth over 20 years of experience and he’s willing to share some through this session.

Let’s start from when you first catch interest in the creative industry or specifically film/filmmaking?

I used to study film in New York in 1999. When I went back to Indonesia, there was barely any local film industry. After an adventure in the creative industry, I started Ideosource Venture Capital with Edward in 2011, we practically became a fund in 2014. Around 2017 the money has been deployed, and we were thinking on what’s next?

In 2016, I watched the movie Cek Toko Sebelah and I love it. And when I saw the movie Kartini, it really speaks to me. “A hero becomes one, not because of the whole life journey, but determined by one particular moment”. Kartini, for example, is when she sacrificed herself and got married to be able to build a school for girls. I was very inspired by the angle and perspective of this film.

In 2017 I decided to revisit my previous passion in film by studying the industry. I realized that I have to use my experience in the investment to enter the film industry. We should use the risk management approach, similar to the Venture Capital model.

Ideosource Entertainment
Ideosource Entertainment

With a passion-driven approach supported by a little math and appropriate logic, we have now invested in 15 films. With some film hits like Keluarga Cemara & Gundala, the first fund is actually more like a friendly investment. We’re currently fundraising to invest in film & series for some of the biggest intellectual property in Indonesia.

In terms of venture capital, what makes you think Ideosource is a good idea? Tell me the story behind its creation.

In 2009, I was recruited to initiate a startup inside Telkom. I set up Plasa.com as an ecommerce website and brought eBay to be the partner. The contract ended in 2011 and I decided not to continue. Together with my partner Edward Chamdani, I met the founder of Northstar private equity and the founder of Trikomsel.

They shared a thoughtful insight. With the current economic landscape, technology growth and Indonesian population run along that time, it was the right time to invest in startups through venture capital.

We started with the incubation model. One company that shows the positive result is Touchten, it multiplied 7 fold. After exiting some of our equity, we started a proper fund structure in 2014. We met with Sinarmas Group and they became our first external LP and partner. To date, we have already grown to USD$15 million.

Plasa.com launching
Plasa.com launching

In terms of portfolio, what do you see in a company that makes you want to invest? Please reveal the metrics.

When you make an investment, you invest in two things. The founder and the problem. First, do you believe the founder is someone who is capable of solving the problem? Second, how big is the problem? When you believe the problem is big enough and this is a good founder, then you give him unlimited resources. This model works particularly in seed investment.

As an example, one of our portfolios is eFishery. We hardly understand about the fishing industry. We see that the founder is a strong founder and really understands the problem. We decided to co-invest with the other venture capital that understands the aquaculture industry, while we contribute to open the local network. By getting deeper into the value chain of the fishing industry, the company grows significantly and now is valued 20 times than when we get into the company.

In the film industry, we invest in the producer, who is responsible for producing the film and running the business. He hires the film director. We invest in experienced producers with a proven capability in releasing and distributing a commercial film.

The thing with a new-to-industry producer, one can make a product but doesn’t guarantee commercial success. There are only less than a handful directors who can attract people by their creation. After looking at the industry numbers, the power lies in IP based movies with experienced producers.

You are to reach the golden age this year, you’ve been a serial entrepreneur for over 20 years. How do you know you’ve made the right decision?

I never decided something instantly knowing it’s the right decision. Most of my biggest decisions make me very insecure. For example, when I accepted Telkom’s offer in 2009, the job made me very insecure since I never built an ecommerce business before. Yet, I put all my effort, time, and resource into it. It is also what happened when I first set up a VC or entered the film industry. I put myself up to the challenge and just do it.

International Young Design Entrepreneur Award
International Young Design Entrepreneur Award

Also, during this pandemic, how the crisis impacts your business and investment?

We often stopped investing in times of crisis. My life lesson told me that investment in a time of a crisis is most likely to turn out very impactful. It was a survival decision, against all odds. We invest in GoPlay, and create a synergy with Cinepoint, a film box office rating app that we previously invested as well.

We established a few new business models during the pandemic. We create a film distribution. Next, Also, clearing some rights from old IPs to turn it into films. During the pandemic season, we got spare time to settle up some business models. That’s the thing with a crisis, the survival instinct gets sharper when you had the biggest pressure.

What do you think people could learn from your experience?

I don’t think people should follow from what other people did, but we definitely can learn from the insight and mindset. What I have learned throughout this journey is to have a scalable mindset. If we only think to double the current size of our business, usually we think of doubling the effort. But if we think 10 times the current size, we will analyze the value chain, business model and explore other innovations. And try to achieve this goal within 5 years.

from mind to market

Are you happy with what you have now? What’s next?

My plan for my retirement was to be a filmmaker. Here I am making a number of movies. So I am happy now.

I can’t answer what I want to achieve next, but it should be 10 times the impact of what I am doing now.

BRI Ventures Contributes in Modalku’s Series C Funding

BRI Ventures agrees to invest in Modalku’s fintech lending company, Funding Societies. This is to be discussed directly by Modalku Co-Founder & CEO Reynold Wijaya. He mentioned to DailySocial, inviting BRI Ventures is part of the Modalku C series which was posted last April 2020.

“It is expected that we have announced that the Modalku group has raised commitments for the series C funding worth of US$ 40 million (or around 625 billion Rupiah) from the current investors and undisclosed investors. The fund with BRI Ventures contribution is part of our series C,” said Reynold.

This fresh fund will be increased by Modalku to realize the vision of increasing financial inclusion in Southeast Asia, as well as enhancing a positive vision for growth in Indonesia. Especially in the future of this pandemic, asking for this will support the company’s strategy to support SMEs to continue to grow and survive. In addition, Modalku is tocontinue innovation in providing new products.

“The company also has a target to be able to support more SMEs in various sectors and regions. However, our main focus now is to support SMEs whose business is increasing this pandemic. Supporting our main strategy now is better to promote restructuring.”

Pandemic effect

Pandemic made several technology startups do business operational efficiency, some of which even layoff to pivot business models. Meanwhile Reynold stressed, so far Modalku did not do that, including laying off employees. The wave of pandemic that occurred forced Modalku to make various internal and external anticipatory measures.

From the internal side, the company also conducts streamline operations to improve efficiency so that operational processes are simpler. According to Reynold, in these conditions, it is important for companies to stabilize the company’s pace and continue to grow in a healthy manner. Therefore, he was reluctant to call this a layoff.


Original article is in Indonesian, translated by Kristin Siagian

WowBid to Discontinue Service Due to Shrinking Revenue During Pandemic

WowBid, an auction-concept marketplace had to discontinue its services at the end of June 2020. Pandemic caused revenue to shrink down significantly. Recently adapted to various strategies, but eventually, the shutdown was inevitable.

WowBid’s Founder & CEO, Rafli Ridwan shared stories on WowBid’s previous journey. One thing causing WowBid’s struggle during the pandemic was because the marketplace sold tertiary goods, while the majority of people allocated their spending funds to basic needs and health. Sales are going further down.

“Wowbid is actually an auction, we sell items such as smartphones, clothes, etc. We don’t sell basic items at all. During this pandemic, people were reluctant to buy smartphones, not interested in buying clothes. They are more interested in buying rice or APD [health uniform],” explained Rafli.

Before the pandemic, they were quite optimistic about their achievements. Statistics submitted, they already have 720 thousand registered users, with 180 thousand active monthly users. However, when the pandemic began to enter Indonesia WowBid services suddenly became quiet. The peak will be in March and April 2020.

“Before closing the service there are considerations to temporarily stop the service, to be able to operate again after the pandemic. After a long discussion with shareholders and recalculating the results we will still find it difficult to enter the top five marketplaces in Indonesia. Then, we make a decision (closing the service),” Rafli explained.

Employees affected by the shutdown were mostly transferred to other companies owned by the founder. The others were dismissed with agreed compensation.

“There is compensation agreed between the employee and the company,” Rafli said.

It was doing well at first

WowBid is one business marketplace that is brave enough, choosing the auction concept in the midst of fierce competition in the e-commerce industry. Rafli claims, within one-year, WowBid has managed to get 1 million downloads.

In 2019 WowBid managed to secure US$ 5 million Pre Series A funding or equivalent to Rp70 billion from PT Envy. Funding was then used to accelerate business growth. With a different concept than most, WowBid has the ambition to become an online shopping choice for Indonesian people, of course by prioritizing more attractive price offers.

“The reality is, to succeed as a marketplace in Indonesia, we need huge funds to compete. Wowbid customers are the same customers as Tokopedia, Bukalapak, Shopee, Lazada, and others. They are the same people. The difference is, they have the opportunity to buy cheaper goods. It’s hard to compete with other businesses with more capital,” Rafli concluded.

Update: We added information from the founder regarding the employees condition post-shutdown.


Original article is in Indonesian, translated by Kristin Siagian